At GharSeva, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data.

1. Information We Collect

• Personal details: Name, phone number, email, and service address.
• Booking information: Services selected, date, time, and payment method.
• Usage data: How you interact with our website (for improving our service).

2. How We Use Your Information

• To process and fulfil your service bookings.
• To contact you regarding your booking or service updates.
• To improve our services and customer experience.
• To send important notices or offers (you can opt out anytime).

3. Data Sharing

We share your contact and address details only with the assigned service professional to fulfil your booking. We do not sell your personal data to third parties. Payment information is handled securely by our payment partner and is not stored by us.

4. Data Security

We use reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us at gharseva.in@gmail.com.

6. Cookies

Our website may use local storage to remember your cart and preferences. This data stays on your device.

7. Contact

For privacy-related questions, email gharseva.in@gmail.com or call +91 82569 08507.

We want you to be fully satisfied with our services. This policy explains our cancellation and refund process.

1. Cancellation by Customer

• Free cancellation: You can cancel your booking free of charge up to 12 hours before the scheduled service time.
• Late cancellation: Cancellations made within 12 hours of the scheduled time may attract a small cancellation fee to cover professional allocation.
• To cancel, contact us at +91 82569 08507 or gharseva.in@gmail.com with your booking ID.

2. Cancellation by GharSeva

In rare cases, we may need to cancel or reschedule due to professional unavailability or unforeseen circumstances. In such cases, you will receive a full refund or a free reschedule.

3. Refunds

• Eligible refunds are processed within 5–7 business days to your original payment method.
• For Cash on Service bookings, no advance is collected, so no refund is applicable on cancellation.
• If you are unsatisfied with the service quality, report it within 24 hours and we will arrange a re-service or partial refund as appropriate.

4. Non-Refundable Situations

• Service already completed and accepted without complaint.
• Issues reported after 24 hours of service completion.
• Damage caused by incorrect information provided by the customer.

5. Contact for Refunds

For any refund or cancellation request, reach us at gharseva.in@gmail.com or call +91 82569 08507.

Have a question, feedback, or need help with a booking? Reach out to us — we'd love to hear from you.

Service Areas

We currently serve Agartala and surrounding areas in Tripura. We are expanding to more locations soon!

GharSeva is a partnership business dedicated to bringing reliable, professional home services right to your doorstep in Agartala, Tripura.

What We Do

From kitchen and bathroom cleaning to appliance servicing, plumbing, electrical work, painting, and pest control — we connect you with trained, background-verified professionals who get the job done right.

Why Choose Us

• Verified Professionals: All our service providers are trained and background-checked.
• Transparent Pricing: No hidden charges — you see the price before you book.
• Same-Day Service: Quick and convenient scheduling.
• Quality Guarantee: We stand behind every service we provide.

Our Promise

We believe your home deserves the best care. That's why we're committed to quality, reliability, and your complete satisfaction with every booking.

Get in Touch

Questions? Call us at +91 82569 08507 or email gharseva.in@gmail.com.